We want you to love what you ordered — but if something isn’t right, we’re here to help.

Return period

You can return your order within 30 days of delivery. The item must be unused, in its original condition and packaging.

How to request a return

To start your return, email us at info@theglobalsupply.nl and include the following details:

• Your order number

• The item(s) you wish to return and how many

• The reason for your return

• Whether you’d like a refund or an exchange

• Your preferred refund method (original payment or gift card)

Alternatively, you can also fill in the contact form at the bottom of this page, and we’ll get back to you within 1 business day.

Exchanges

If you’d like to exchange your item for another size, color, or product, please let us know. We’re happy to help if the requested item is in stock.

Refunds

Once we receive and inspect your return, your refund will be processed within 5 business days.
Refunds will be issued to your original payment method unless you choose a gift card.

Return conditions

• Returns must be requested within 30 days of delivery

• Items must be unused and in resale condition

• Return shipping costs are the responsibility of the customer (unless the item arrived damaged or incorrect)

• We do not accept returns of used, damaged (by customer), or personalized items

Damaged or incorrect item

If your item arrived damaged or incorrect, please contact us within 7 days of delivery and include a photo. We’ll resolve the issue quickly and at no extra cost to you.

If you have any questions, don’t hesitate to reach out.
The Global Supply Team